How To Leave A Voicemail For A Car Service

Near businesses will automatically play a recording if you try to phone call their function when they are closed. An afterwards hours announcement is a professional person way to notify callers of of import details, rather than making them wait for the telephone call to failover to a voicemail box or other destination.

While it may seem like a small item, setting up an after hours announcement tin help you win and keep customers. By presenting a clear, welcoming message containing relevant information well-nigh your business, yous are showing callers that you value their time.

If your recording is vague, confusing, or drags on, customers will lose interest and hang up the telephone instead of leaving a voicemail message. To help you lot create an effective after hours announcement, here are some best practices and sample scripts you tin can employ.

1. State Your Business Name

The beginning affair your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line. You may too want to include your address if there are multiple companies with the same name.

Example:

Hi. You've reached Teflon Carpeting. Our business is located at 103 Maple Pine Street, Atlanta, Georgia....

ii. Mention Hours of Functioning Upfront

Nearly callers expect their call to exist answered. One time they realize that your office is currently closed, the most important slice of information they probably want to know is your standard business hours.

While this information can be tucked behind a phone menu option, it'due south all-time to state it upfront in your after hours recording. This mode, callers tin decide whether to retrieve at a better time, or leave a voicemail message.

Example:

You've reached Big Apple Cleaners. We are currently closed. Our regular business hours are from 9 am to nine pm, Monday through Friday. If you would similar to leave a voicemail, please include your proper name and phone number, and we'll reply to you lot equally soon as possible. Thank you and have a nice day.

3. Offering Clear Adjacent Steps

For many small businesses, the proclamation volition send the caller straight to a voicemail box. Merely larger organizations may decide to direct callers to a phone menu or forward the call to an external destination, depending on the situation. These options can include:

Listing private voicemail boxes for unlike departments or employees.
Forwarding calls to a professional answering service.
Giving callers an option to connect to an afterwards hours or emergency support line.
Directing calls to a personal prison cell telephone.
Presenting menu options for additional recordings about office locations, ongoing promotions, and other information.

If yous accept a business organization VoIP phone system that offers an automobile attendant characteristic, you should be able to create a phone menu fairly easily. Be sure to country which central the caller should printing to select an pick on the menu.

Example:

Y'all've reached Wainwright Packaging. Nosotros are currently closed and will re-open at 8 am tomorrow. For our office locations, press ane. To runway a parcel via Fed EX, press 2. To track a package via UPS, press iii. To track a bundle via USPS, press 4. For later hours support, press 5. To leave a voicemail, press half-dozen.

See our blog on Auto Attendant Greeting Scripts for more than advice on automobile attendant scripts.

4. Include Other Contact Methods

If there are other means to get in touch on with your concern, or receive data nearly your products, you lot may want to include them in the after hours greeting. Websites and emails are often the most popular forms of alternative contact.

Example:

You've reached the Republic of angola Yacht Society. Club hours are Tuesday through Sunday, 10 am to 10 pm. For more information about boat rentals, visit www.angolayacht.com. If you would like to join the club, please send an email to tim@angolayacht.com.

5. Exist Cursory

The best after hours greetings are brief, direct, and punctual. Do non waste the client's fourth dimension and give them a reason to hang up by adding in unnecessary details. The data in your after hours greeting should remain concise and essential to the caller'southward needs.

Example:

Give thanks you for calling Cutlas IT Solutions. Our office is currently airtight. Regular store hours are ix am to seven pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep.

six. Go on Your Recording Upwardly to Appointment

If your business is closing on one of its normal operating days for a holiday, or is dealing with an emergency or unforseen situation, yous should update your after hours announcement to avoid confusion.

Mention the details up forepart to notify callers of the situation immediately. If possible, specify which dates your part will be closed or when you will be dorsum in business organisation.

Visitor Holiday Schedule

Case:

You've reached New Historic period Construction. We are currently closed from December 25th to Jan second for the vacation season. To speak to an on-call construction worker, press one...

General Business concern Closure

Example:

You've reached Sierra Moon Surf Shop. We are currently closed until March third. Please check our website for merchandise updates.

Local Weather condition Emergency

Example:

Thanks for calling Davidson Rentals. Nosotros're currently closed today and tomorrow due to the hurricane warning. We expect to reopen on Wednesday at 10 am. After hours support will be unavailable during this time menstruum. Thank y'all for your cooperation.

Professional auto attendant greeting script

Later Hours Greetings: Go along Customers Hooked

At that place's no single best manner to craft an after hours greeting. The most of import bespeak is that you equip your customers with what they need to know, and give them an artery to contact y'all, whether that'south through voicemail, email, or other channels.

In a concise manner, you should relate the hours your business functions, and note whatever potential conflicts such as holidays or business concern closures. Use an automobile attendant if y'all have more than one menu choice for the customer, such as a voicemail box and an emergency support line.

While a curt recording may not seem like a place to win new business organisation, the professionalism, courtesy, and clearness that y'all convey in your greeting will get out a favorable impression in a customer'southward mind.

For more tips and scripts on professional phone and voicemail greetings, here are some additional blogs:

Business Voicemail Greetings: five Sample Scripts
Business Voicemail Greetings - 5 Examples for Any Job or Manufacture
Voicemail Greeting Scripts: Doctor'due south Office, Law Office, Dental Part